Knowledge Management and Competitive Intelligence: A Synergy for Organizational Competitiveness in the K-Economy

Khairul Mizan Taib, Saiful Farik Mat Yatin, Abdul Rahman Ahmad and Ahmad Nazri Mansor

 

Faculty of Information Management, University Technology MARA, Shah Alam, Selangor, Malaysia

Abstract

The competitive pressure in business environment has increased tremendously especially in the knowledge based economy. As a result, companies from various industries around the world have invested millions in embarking the Knowledge Management Systems (KMS) and Competitive Intelligence (CI) activities to manage information and knowledge resources in their organizations to be competitive. This paper discusses the similarities, differences and benefits of the two fields to organizations. In addition, it examines the resource-based theory approach to organizations and further highlights the importance of integrating KM and CI processes to generate synergy in order to create and sustain competitive advantages that will lead the organizations to compete strategically in the K-Economy. 

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