Trust: Facilitator of Knowledge-sharing Culture

Tan Nya Ling, Lim Ying San and Ng Tuan Hock

Multimedia University, Melaka, Malaysia

Abstract

The culture of trust in the workplace has been shown to have a strong and robust influence that act as an important force behind the sharing of knowledge. In this study, using literature review, we had clearly identified trust as one of the key facilitator that influences the development and establishment of a knowledge-sharing culture. It is hope that the contributions from this study will support and encourage organisations in making decisions on taking a step forward in inculcating a knowledge-sharing culture that shares not only valuable knowledge but also new knowledge. This is partly due to the fact that organisations nowadays are still unaware of the potential benefit and impact of knowledge in making continuous organisational development and improvement.

Keywords: Trust; knowledge-sharing culture; knowledge; knowledge management (KM)
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