Vita ZARINA and Evita STERNBERGA
EKA University of Applied Sciences, Riga, Latvia
Research purpose:The purpose of this research is to introduce procedures for onboarding of new employees in companies by researching the onboarding processes and by raising their importance. To reach the objective of the research, authors conducted a theoretical analysis, gathered and summarised information on the current situation in the labour market and collected expert opinions on successful onboarding of employees, which saves time and resources of companies. Design / Methodology / Approach: The research consists of three interrelated parts. The first part of the article addresses the theoretical aspects of the onboarding of new employees, its problems and solutions in international practice. The second part describes the methodology of research, information on the design of the questionnaire and the profile of participants as well as information on the participants in expert discussions. The last part is devoted to the presentation of empirical findings and the elaboration of the outcomes of the questionnaire and expert opinions. Expert interviews, questionnaires, document analysis and secondary data analysis methods were employed for data collection. Dynamic line analysis, descriptive statistical method and graphical analysis for the processing survey results and the transcription of interview results were employed for data processing purposes. Findings: The creation of a micro-training module involving the acquisition of knowledge based on focussed study information promotes a fast and successful onboarding of new employees. Originality/Value/Practical implications: Therefore, it is necessary to prepare information on the internal culture of a company, its traditions and ethical norms and include them in the onboarding activity programme as well as to develop and implement the new employee’ onboarding micro-teaching module. Involving work responsibility, company culture, ethical and client service standards.